Beginning with a birds-eye view of your business landscape, KDA’s experienced consultant team swoops down to ground-level to bring every relevant facet of your growth mission into sharp focus. We examine your retail delivery network to determine how well existing locations service your customers, support your sales culture, and promote product merchandising. We delve deeply into market demographics, pinpointing emerging traffic patterns and growth trends within your community. Consumer profiles bear out not only where your members live and work, but based on their phase-of-life, the kinds of products they desire and how they prefer to buy them.

But our vision extends even further. Operations analysis places us inside your institution to assess how efficiently work flows through it, and how that efficiency may be improved. Thinking in the future tense, we define space and staffing models to support your growth over a ten-year horizon. Finally, intensive financial planning allows us to gauge—via a pro forma balance sheet and income statement—the full impact that your expansion will have on your institution’s financial base.